Shipping policy

At Vihaag Design, we aim to deliver orders quickly and safely while keeping the shopping experience seamless. Please review the shipping terms below.

1. Order Processing

All orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays).
Once shipped, an email/WhatsApp notification with tracking details will be sent.

2. Shipping Charges

Domestic (India): Free shipping on all orders.
International: Currently unavailable.

3. Delivery Timelines

Standard delivery: 5–7 business days depending on location.
Express delivery: Available on customer preference (subject to serviceability).

4. Delivery Partners

Orders are shipped through trusted courier services. Delivery times may vary based on service availability in the destination area.

5. Delays & Liabilities

Delays caused by courier partners, weather, strikes, or unforeseen circumstances are beyond our control.
Vihaag Design is not liable for delays once the order has been dispatched from our warehouse.

6. International Orders

International shipping is not supported at this time. We plan to expand services in the future.

7. Order Tracking

Tracking details are shared via email/WhatsApp once the order is shipped.
If tracking issues occur, contact support for assistance.

8. Incorrect or Undeliverable Address

Please provide the correct and complete shipping address at checkout.
Vihaag Design is not responsible for delays or losses due to incorrect/incomplete addresses provided by the customer.

9. Customer Support

For shipping-related queries, contact:
WhatsApp: +91 9500266093
Email: vihaagdesign@gmail.com
Hours: Mon–Sat, 9:30 AM – 7:00 PM